Who is Thin Blue Line?
Thin Blue Line is a Ohio based company that specializes in Personal Emergency Response Systems (PERS).
What is special about Thin Blue Line’s LifeSentry?
TBL LifeSentry allows two-way voice communication to a central station of your choice. The pendant is the world’s smallest two-way voice communicator for the PERS industry.
How do I install TBL LifeSentry?
As part of our value added services we (TBL) will bring the unit to your residence install it and train you on operation at no additional charge. If you order the unit and want us to remotely ship to your residence simply just plug it into your existing phone jack. We (TBL) already have the product fully programmed for you. Programming can even be done for you over the telephone if needed.
Do you have to be near the base station for someone to hear you?
No! Because TBL LifeSentry has the speakerphone right in the pendant – you can be anywhere in and around your home. In fact, you can cover up to a 10,000 sq ft home with the product and still have enough range to go another 100 feet into the yard.
Can I test the range?
Yes. Simply use the test button on the back of TBL LifeSentry. Hold the button in for 5 seconds and you will hear a system check. If it says “All systems are OK”, then you are within range of the base unit. You can walk around your home and test this feature at any location to see if it will work from there.
Is TBL LifeSentry legal to use?
Yes! The TBL LifeSentry is completely legal to use in all 50 states and Canada.
Does TBL LifeSentry use a battery?
Yes, the TBL LifeSentry pendant uses a special rechargeable Lithium-ion battery. There are 2 batteries included. One is in the pendant being used, while the other is charging in the base charging station. The battery standby time is 3-4 months and it can be tested at any time by pushing the test button on the pendant. When the battery test shows that the battery is low, you simply replace the battery with the second battery that is charging in the base unit. Just swap the two batteries around every few months.
How can I deal with power outages?
The TBL LifeSentry comes with 4 rechargeable batteries that are installed in the base unit. These batteries are constantly being charged while the base is plugged in the wall outlet. When the power fails, the FreedomAlert automatically switches over to these rechargeable batteries which will provide over 24 hours of back-up protection. There is no maintenance needed for these backup batteries.
How many pendants can be learned to one base unit:
You can learn 4 pendants to one base unit. Actually, you can learn any combination of up to 4 pendants and “Emergency Wall Communicators” (see accessories) into this system.
Is the Pendant supervised?
Yes – the pendant wakes up a few times each day to let the base unit know that it is alive and well. If the pendant battery is very low or the pendant has not been seen in 48 hours – the central station is notified.
How do you end an emergency call?
There are 3 ways to end the call:
Is TBL LifeSentry water resistant?
Yes, the LifeSentry can be used in the shower. The pendant meets the industry standard IPX-5 test for water-resistance.
What is the warranty on TBL LifeSentry?
One Year Limited Warranty
